Breakdowns, disputed invoices and asset misuse: these were the challenges facing Uphire’s team every day. By applying AI workflow automation through Perspio™, the business gained new visibility over its fleet and a faster way to resolve client issues.
Let’s discover how.
Workflow automation challenges in construction and fleet operations
Uphire, an elevated work platform hire company, needed better visibility across its fleet to stay ahead of breakdowns and reduce client disputes.
Manual checks often left teams one step behind and clients occasionally challenged charges for excess kilometres or stand-down time. Without a reliable way to verify usage, Uphire risked revenue loss and strained customer relationships.
How Perspio™ enabled automated workflows with IoT integration
By integrating connected asset data into Perspio™, Uphire gained a single source of truth for fleet activity. This enabled automated workflows that alerted staff to issues like uncharged batteries before they became costly breakdowns.
The same data connected directly into invoicing systems, helping validate client charges and improve transparency.
“Perspio gives us fault usage information to help us respond to faults as they happen and even before they happen,” Uphire’s Business Services Manager, Ilsa Walsh, explains.
The impact of AI workflow automation on data-driven operations
The shift to data-driven operations and smarter fleet workflow automation has helped Uphire reduce unnecessary service calls, cut down on disputes and even uncover new revenue opportunities from previously untracked usage.
With construction workflow automation powered by Perspio™, Uphire is not only saving time but also strengthening customer trust.
Want to see how automating workflows with IoT through Inauro could support your business? Read the full case study here.
