As Australia’s largest equipment hire provider, Coates operates one of the country’s most diverse fleets. But it needed a smarter way to manage it all.
Through connected fleet management powered by Inauro’s Perspio™ platform, Coates is now automating operations, improving real-time visibility and unlocking new value for its branches and customers.
Let’s explore how.
The challenge: visibility and efficiency across a national hire fleet
Managing thousands of assets in 145 branches means balancing utilisation, maintenance and customer expectations.
Despite multiple telemetry solutions already in place, data from equipment remained siloed, making it difficult for teams to see what was happening across the entire fleet in real time.
Coates wanted a centralised, automated view of equipment performance and compliance to reduce admin effort, enhance management workflows and improve the customer experience. In short, the team needed a practical way to bring IoT fleet management and business operations together.
The solution: integrating data for smarter, automated operations
By deploying Perspio™, Coates connected its existing telemetry data with ERP, maintenance and operational systems. This then created a live, unified view of every asset.
This integration of logistics data enables automated workflows for maintenance scheduling, utilisation tracking and compliance reporting. The operational team can now identify fuel usage, idle time and equipment performance from one interface, giving them real-time operations visibility and the insight to act faster when it matters most.
“With Perspio™’s dynamic connectors taking care of the admin and monitoring automatically in the background, the team can focus on the activities that have the greatest real-time impact on customer uptime and value,” says Craig Kesby, CEO of Inauro.
The impact: automation that drives uptime and customer value
“Having a central view of our equipment operation at the click of a button brings a significant operational benefit for our branches and our service to customers,” says Peter Davis, Executive General Manager – Asset Services, Coates
With fleet automation software powered by Perspio™, Coates has simplified day-to-day management while boosting customer satisfaction. The result: fewer manual processes, faster responses to equipment health alerts and greater accuracy in fuel and ESG reporting.
It shows what’s possible when connected fleet management moves from concept to reality: transforming operational data into measurable results.
Ready to see how Inauro’s Perspio™ platform can deliver the same connected visibility for your rental operations?
To explore your path to smarter, automated fleet management, get in touch today.
