Ring Power: Making “ready to rent” mean ready, with Perspio™

A compressor parked on the ready line looks rentable. That doesn’t mean it is. It might not have been started in three weeks, or its telematics device might have gone quiet a month ago.

For Ring Power, finding out meant sending a service tech to walk every ready line on Monday morning to clear units for the week. It was hours of skilled time spent checking machines and documenting serial numbers on a clipboard that we already knew, instead of fixing them, and it only gave a snapshot.

Ring Power used Perspio™ workflows to make the ready line check itself. Every unit, at every branch, is checked every hour against when it last ran and whether its device is reporting. The yard, the shop and the counter each get their own list, and branch reports land every Friday.

Because the data is live, there’s no need for a Monday walk, and no risk of confusing customers.

The challenge:

Ring Power runs ready lines at nine Florida branches. Before this, the only way to know whether a unit was truly ready was to go and look. Even then, ‘needs a start’ and ‘the device is dead’ looked the same from the yard.

Yard walks were done on Monday mornings and weren’t updated through the week. Because of that, Friday weekend-ready inspections were added to make sure units were ready for weekend emergencies. The second walk doubled the cost and gave the team twice as many chances to write down the wrong serial number.

“I wanted to know why we had to write down serial numbers that are already printed on the machines, in population files and in telematics portals, Monday morning and again on Friday.” — Josh Stockwell, Ring Power

Key challenges included:

• A twice-weekly manual walk. A service tech spent Monday morning and again Friday clearing ready-line units, pulled off billable work.
• No-starts at the customer. A unit that sat too long could fail on delivery, meaning a second truck, a discounted rental and an unhappy customer.
• Silent devices nobody noticed. Trackers that stopped reporting left blind spots in location, hours and utilization data.
• One list for two problems. Machines that needed a start and machines with a device fault landed on the same person, and the information wasn’t quickly making its way to the decision makers.

For a rental business, every unit that isn’t really ready is a rental day at risk.

The solution:

Ring Power’s telematics already flowed into Perspio™, connected and cleaned in one view. With that foundation in place, building the ready line check was a matter of adding workflows that turn three signals every machine already sends into one clear status per unit.

Key features of the solution included:

• A start clock on every unit: every ignition, in the yard or on a job, restarts a 7-day clock. Moving a unit around the yard doesn’t count. The clock only resets when the engine actually runs.
• Device health checks: any tracker that hasn’t reported in 6 days is flagged before it becomes a blind spot.
• Location-aware rules: geofences around each branch’s ready line and shop mean only staged units are checked. Units in for service or out on rent are left alone.
• Self-clearing statuses: start a flagged unit, or bring its tracker back online, and it returns to Ready on its own.
• Automated branch reports: Ready for Rent and Needing Start lists go to each branch by email every Friday at 7am, with Comm Check Required lists being added.
• Removed from the yard: once a unit leaves the ready line, it comes off the list.

how it works · 3 signals, 1 hourly check, 4 statuses

“We now have a simple pass/fail solution for the status of the machine to go on rent. Pass means put it on the truck; fail means send it to the shop. A revenue tech remains on revenue, and so do the machines.” — Josh Stockwell, Ring Power

The impact:

The first pass told Ring Power something nobody could see before. At one branch, 16 units on the ready line were flagged as needing a start. With device health added, 9 really needed a start, and 8 had a tracker that had gone silent. About half the list was a different problem for a different team.

• Operational efficiency: no Monday or Friday walk to find out what’s ready. The yard only touches units flagged Needs Start, the shop only touches Comm Check Required, and service techs stay on billable work.
• Ready-line confidence: every unit marked Ready has run in the last 7 days, which means fewer no-starts on delivery and fewer second truck rolls.
• Reliable data: a silent device is caught in 6 days, not when the unit goes missing or the hour meter doesn’t match the invoice.
• Scales across branches: the same workflows run at all nine branches with no extra work per branch.

What it’s worth: an example

An illustrative 6-branch operation with 55 units on its ready lines.

And that’s before the cost you can’t put in a cell: the customer who got a dead machine and calls someone else next time.

The result:

Ring Power’s ready lines now report on themselves.

• Every unit on every ready line has one clear status: Ready, Needs Start or Comm Check Required.
• The yard, shop and counter each get their own list, so the right problem goes to the right person.
• Service techs no longer spend Monday mornings and Fridays walking the line to clear units.
• Device problems are caught in days, which keeps location, hours and utilization data trustworthy.
• The same logic covers nine branches. Adding a branch means its geofences, groups and an entry rule, not new logic.

“Skilled labor is hard to get, and valuable. I now don’t have to worry about how much uncollectable time is being spent on yard walks.” — Josh Stockwell, Ring Power

If your yard still runs on a Monday walk and a clipboard, Perspio™ workflows can tell you what’s really ready to rent. Book a demo with Inauro to see how.